Commissions & Job costing in ServiceTitan

It's June. Busy season is in full swing.

And someone in your office is still doing commission calculations in a spreadsheet.

Someone is still doing AP manually. And your employees still don’t understand their paycheck.

Shops inside Redwood, Authority Brands, and Neighborly already fixed these problems. So did operators like John Wilson.

And they didn't solve these issues by hiring more back office staff.

They solved them using Volca. Check out our new website to find out how.

Three things your back office should stop doing this summer if you want to scale

1. Stop doing manual commission calculations.

If someone on your team exports from ServiceTitan and rebuilds payroll in Excel every week, that's not a process. That's a liability. Before Volca, Mister Sparky San Antonio spent 60 hours a month on this. Now it runs in under 10 minutes. Same pay plans. Zero spreadsheets.

Payroll is what we built first and what we do best. Busy season is the worst time to find out your process breaks at volume.

1. Stop doing manual AP data entry.

We covered this two newsletters ago. But it's worth repeating.

Someone on your team is entering invoices one by one right now. Vendor by vendor. Job by job. And somewhere in those 200 invoices this week, a vendor overcharged you and nobody caught it.

That's not a productivity problem. That's a margin problem.

Volca now automates vendor invoice processing, pulling invoices in, matching them to jobs in ServiceTitan, flagging anything off before it hits your books, and pushing everything to QBO or Sage automatically. Accurate costs. Real GP. Every week.

1. Stop leaving your techs to guess their pay.

We talked about this last week. Your tech just ran a $6,400 job. He has no idea what his commission is. He calls his manager. His manager pulls up the spreadsheet. Thirty minutes gone.

Multiply that across 20 techs during a busy week.

Volca now sends every employee a personalized pay breakdown, line by line, job by job, the same day payroll runs. Disputes drop. Trust goes up. Managers get their time back.

What we launched:

A new website. Two new products.

Payroll automation is the core of what we do and has been since day one. We've now added automated AP invoice processing and automated employee pay reports. The vision is a fully automated back office for shops: no manual exports, no spreadsheet rebuilds, no one person holding all the knowledge.

The shops we work with inside Authority Brands, Redwood, and Neighborly are already seeing what this looks like. If you want to see it for your shop, book time above.

- Don