Volca Newsletter
Running jobs at yesterday's prices
Automating pricebook updates in ServiceTitan
A Ferguson invoice lands in your AP inbox on a Tuesday. Carrier raised the price on a condensing unit, 8.4%, which works out to about $238 more per unit than what your pricebook says. The invoice gets coded, approved, and filed. Nobody flags it for pricing.
Why would they? That's not what AP does.
Your pricebook still shows the old cost and your techs are out quoting jobs from that number all week. By the time someone in finance notices the HVAC margin slipping, you've already sold four weeks of work at a price that didn't account for the increase.
The jobs are done, your invoices are out, and unfortunately that margin is gone.
This is how most shops find out their pricebook is stale: after the fact, in a P&L, wondering why a strong revenue month still felt tight.
ServiceTitan doesn't know what your vendors charged you this week. AP processes invoices for payment, not to audit whether your pricing still holds. So job costing becomes a lagging indicator. You find out what a job actually cost after the work is sold, not before.
At Volca we built Pricing Analyst to fix that.
Volca’s AI Pricing Analyst sits between your ServiceTitan, vendors, and QBO/Sage, constantly working to ensure your prices are up to date and jobs are profitable.
When a cost moves in a meaningful and sustained way, the system matches it to the exact pricebook item and applies the update before the next job goes out. Your techs quote from a pricebook that knows what you paid this week, not last quarter.
In shops that belong to PE groups like Redwood and Authority Brands, and best practices groups like Nexstar that we've partnered with, 30% of pricebook items were outdated and the average annual margin exposure: $42.8k.
If you want to close that gap and make sure you’re not leaking margin unnecessarily book time below to chat directly with our team.
Don
