Your techs don't trust their paycheck

Shops inside PE groups like Redwood & Authority Brands, and best practices groups like Nexstar & BDR made one change to their payroll process this year that their techs are still talking about.

Every technician now gets a report in their inbox the same day payroll runs. Line by line. Job by job. Revenue, deductions, commissions — exactly how their check was calculated, without them having to ask.

Disputes dropped. Manager call volume dropped. And for the first time, techs actually understood what was driving their number.

Here's the problem they solved.

Every week your technician completes a job, drives to the next one, and wonders if his commission is going to come out right on Friday.

He doesn't know how the math works. He doesn't know what got deducted or why. And when the number looks off, the first call he makes is to his manager.

That call costs you both time. And if it happens enough, it costs you the tech.

The number one reason techs leave isn't pay. It's not feeling like the pay is fair.

The gap between your office and your field is a trust problem. Upper management knows the numbers. The tech doesn't. And that information gap turns into disputes, rumors, and resentment — slowly, then all at once.

A technician report email doesn't change your pay plan. It makes the one you already built actually work.

Shops that have automated pay transparency and the payroll prep process with Volca are the shops scale fast.

If you want to see what these reports look like in depth, book time below.

— Don