More than 60 labor hours every week
The manual side alone consumed over 60 hours each week across self-reporting, compilation, reconciliation, and double-checking.
×
Customer Story · Ampere Electric
60+ hours of manual payroll became a system Ampere can trust
How a fast-growing Las Vegas electrical contractor replaced self-reported hours and commissions with a ServiceTitan-connected pay program built around the right logic.
Member of Nexstar Network
01
60+ hrsManual payroll labor every week before Volca
02
40+Certified electricians serving Southern Nevada
03
Since 1987Third-generation family electrical company
The Problem
Self-reported payroll was leaking cash before anyone could see it
The process consumed the team's time and still left too little room to scrutinize what was being paid.
Cash-flow leakage surfaced after payout
The volume left almost no room to scrutinize inputs before they were paid, allowing self-reported errors and leakage to appear after the fact.
Growth only multiplied the work
The process did not become more controlled as Ampere grew. It simply required more hours of the same manual compiling.
The Solution
Commission logic tied directly to ServiceTitan
Volca did not simply digitize Ampere's old workflow. The team worked through how the pay structures should operate, encoded the right logic, and connected the calculations to the source data already inside ServiceTitan.
Self-reported inputs no longer drive the calculation
The pay program uses the operational data in ServiceTitan instead of asking the team to rebuild the payroll record manually each week.
Commission rules are explicit, not a black box
Volca's engineers worked through the mechanics, edge cases, and intended outcomes before launch so the program reflected how people should actually be paid.
The launch was smooth because the logic came first
The collaborative groundwork happened upfront. Ampere did not have to scramble to correct the program after it went live.
Payroll became a system the business can trust
Leadership and employees gained clarity on how pay works, while the weekly cycle stopped depending on manual reconciliation and repeated audits.
Why the CFO trusted Volca
Collaborative, not transactional
Payroll was too sensitive to hand to a generic vendor. Ampere's CFO needed a partner willing to understand the intended pay structure, challenge weak process assumptions, and work through the actual commission mechanics.
That is what built confidence in the launch. Volca treated the pay program as an operating system to design correctly, not a spreadsheet to reproduce in software.
The right questions upfront
The work began with how employees should be paid, not how to copy the old workflow.
Engineers in the details
Commission mechanics and edge cases were addressed directly instead of being hidden behind a generic calculation engine.
Trust after go-live
Payroll became a system Ampere trusts rather than one the team has to audit every cycle.
“The Volca team asked the right questions upfront about how people should actually be paid, rather than just digitizing our old structure.”
CFO at Ampere Electric
The Result
The leakage closed. The manual burden dropped. Pay became clear.
Ampere now has a payroll system connected to the operational source of truth instead of a weekly collection of self-reported inputs. That closed the cash-flow leakage tied to the old process and freed time previously spent compiling, reconciling, and double-checking submissions.
The larger change is confidence. Leadership and the team have real clarity on how pay works, and payroll no longer begins with the assumption that every cycle needs to be audited from scratch.
“Payroll is now a system we trust rather than one we audit every cycle.”
CFO at Ampere Electric